We keep things simple. If your team grows past 15 users on Essential Care or 50 users on Secure Operations, we won’t abruptly cut services or surprise you with penalties. We will seamlessly transition you to the next tier or construct a fractional flat-rate extension that fits your exact headcount perfectly.

No. Our managed care plans operate on a flexible, month-to-month basis. You can upgrade, downgrade, or cancel your subscription at any time with a 30-day notice. We believe in earning your partnership every single month through flawless service, not trapping you in a rigid contract.

Our monthly plans cover all ongoing administration, security, and maintenance once your ecosystem is established. If you need to migrate historical data from a legacy server or an old platform, we handle that as a standalone, fixed-fee project upfront so your monthly service starts on a perfectly clean slate.

For day-to-day administrative requests—like provisioning a new hire or adjusting an alias—our team typically handles updates within a couple of hours. If there is a critical security event or an absolute email outage, our threat monitoring team flags it immediately to begin remediation on the backend before it impacts your workflow.